Qoos

Introduction

Qoos Pty Ltd ("we", "our", "us") operates the website Qoos.ai and provides a coaching, training, and learning platform through a Chrome Extension, integrating with CRMs for syncing deal information. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

1.1. Information You Provide

Account Information: When you register for an account, we collect information such as your name, email address, and other contact details.
Billing Information: If you purchase a subscription, we collect billing details, including payment method information.

1.2. Information We Collect Automatically

Usage Data: We collect information about how you interact with our Service, such as the features you use and the time spent on the platform.
Device Information: We collect information about the device you use to access the Service, including IP address, browser type, and operating system.

1.3. Information from Third Parties

We may receive information about you from third-party services you connect to Qoos.ai, such as CRMs, to enhance your experience.

2. How We Use Your Information

2.1. To Provide and Improve Our Service

To operate and maintain the Service.
To process transactions and send related information.
To develop new features, products, and services.

2.2. To Communicate with You

To send you updates, notifications, and other information related to your account.
To provide customer support and respond to your inquiries.

2.3. For Security and Compliance

To monitor and analyze usage and trends to improve user experience.
To prevent fraudulent activities and enhance the security of the Service.
To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

3.1. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

3.2. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3. Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

5. Data Retention

We will retain your information as long as your account is active or as needed to provide you with the Service. We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You can access, correct, or delete your personal information by contacting us at support@qoos.ai. We will respond to your request within a reasonable timeframe.

7. International Data Transfers

Your information may be transferred to and maintained on computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes.

9. Contact Us

If you have any queries or complaints about our Terms of Service, please contact us at: Email: support@qoos.io